We are, quite simply, your personal chef!

At our core, we are a team of health-conscious entrepreneurs, professional chefs, and nutritionists dedicated to making healthy eating more convenient. We deliver fully prepared, wholesome, delicious meals right to your door.   By providing great-tasting food and incredible convenience, we do all of the hard work for you. No calorie counting, carb-tracking, food journals, shopping, prepping, cooking, or dirty dishes.  

We are ready to be your personal chef and your grocery shopper, recipe maker, and dishwasher all wrapped into one.  All you have to do is heat and eat!

We are headquartered in New Jersey. All of our meals are prepped and shipped from the east coast to the entire USA.  We are actively looking to expand to the west coast to lower shipping prices in the near future!

We prep and cook all meals in our state of the art facility located in New Jersey.  We have outfitted the facility with customized equipment suited for small-batch cooking while designed to handle our large volume of customers. 

Weight Loss Plans

Our pre-made plan calculator will take in your personal information and calculate exactly how many calories you need to effectively lose weight in a healthy and safe manner. Once you input your personal information you we will generate a meal plan for you. You will have the option to pick the amount of meals that you would like. The plans are based on 3 meals per day. Once you choose the amount of meals you would like, you will add that plan to your cart. From there you will be able to add / remove / or substitute any meals that you would like! 

Performance Plans

Our plan calculator is specifically designed for weight loss. If you are looking to maintain weight or add weight we can certainly accommodate that as well. What we recommend doing in this situation is starting with the weight loss option plan and adding to that. We recommend adding two protein shakes in addition to the meals if you are looking to gain muscle. You can also add in an additional meal per day as well to help you get the calories that you need to succeed!

We are a subscription service. When you sign up with us, you are charged every week and have food shipped to you every week by default - unless, of course, you choose to skip a week of food or pause or cancel your subscription. We also offer a bi-weekly option during checkout.

When you do sign up, you will notice in your account that, aside from the meals you selected for your first order, we also display seven orders into the future for you, with pre-selected menus that basically duplicate your original order.

The menu we select for each order is based on the meals you had selected during your first order.  You are free to go in and update the meals for any future week to whatever you desire, provided you do so by the order cutoff date for each week.  We will even send you an email the day prior to your billing to remind you to make changes in your account if necessary. (We sometimes allow a little extra time to change meals aside from that, but just take notice of the deadline.)

Our main goal is to make eating healthy as convenient and easy as possible! 

We do offer a one time option during the checkout process.  If you subscribe to our service we do have a two week minimum with the subscription.  With our subscription you will also receive Free shipping every week until you cancel! 

At anytime, if you don't want to receive meals, you can pause your subscription or skip any upcoming billing dates.

Just bear in mind the following:

1. You cannot pause or cancel the first delivery of a new subscription, because, at the time of your order, those meals were planned into our system and resources assigned for them.
2. Pausing or cancelling a subscription would not impact orders for which you have already been charged, since, at that point, those orders have entered our production process.

Yes you certainly can! You are able to view previous orders if you log into your account and visit your account page. Once you are viewing your account page, you will see a section to view previous orders. If you click on any order you will be able to see the meals you were shipped in each order!

If you do not see any orders listed in this section, but you know that you have placed orders in the past, it is possible that you may be logged in under an incorrect email address.

if you need any assistnace viewing previous orders, please reach out to us at info@newvisionbody.com

We ship on Mondays and Wednesdays, which means you can receive meals on Tuesday-Friday depending on your shipping date and your location.

Please keep in mind there are some areas of the country we will only be able to reach on certain days of the week depending on the ability of our carriers, so you may not have the full range of options Tuesday - Friday.

Once your order is shipped, we will send you a shipping confirmation email with your UPS tracking number and expected delivery date.  If you have any problems with your meals arriving on your delivery date please contact us immediately! Please note that deliveries can sometimes arrive as late as 10PM, we try our best to get the meals to you as quickly as possible so that you can start enjoying our fresh, healthy meals! 

We ship all packages with UPS.  UPS is able to deliver our meals to the entire country in a maximum of two days in transit.  It can sometimes be expensive to ship meals across the country so quickly.  For this reason we do charge exactly what UPS charges us in order to make sure the meals arrive as quickly as possible.  The shipping cost may increase based on the number of meals you order each week. 

Our main goal is to get you your food as quickly as possible and ensure that it reaches you fresh and tasty! 

At this time you are not able to change the day of delivery in your account, however we are working on a solution this this in the near future! 

You actually have a few options to change or check your delivery day:

1. 1. Email as ASAP at info@newvisionbody.com and we would be happy to help.
2. 2. Chat with us or give us a call at (888) 610 - 6285

We will email you the tracking number for your shipment on the day of shipment itself, along with a link to track the package. 

Your meals will be shipped 1-2 days before they are delivered, based on your zip code and your distance from our facility.

Please note that the tracking link we provide may not display any information until the package is actually picked up by the carrier, so don't worry if the carrier's website doesn't have information upfront for you. You’d want to check the tracking number at a later time and will find that it registers properly.

If you happen to misplace our email with your tracking information, do not worry! You can find your tracking information at anytime if you navigate to your account page, then click on the order you wish to track in order to locate your tracking information.

The time when your meals are delivered can vary and depend on the shipping carriers route, as well as how many packages they have to handle and when they’ll be servicing your area. The delivery time for your meals could therefore be earlier in the day or as late as the early evening. Do not worry about being home to receive the meals, we do not require a signature upon delivery. Nevertheless, please know that we design our packages to withstand 60 full hours in shipping – so, either way, your food will arrive fresh!

We are not able to guarantee that the shipping carrier will be able to follow very specific requests when it comes to delivering your packages. When the package leaves our facility, the package is out of our direct control and even the carrier has to rely on their delivery drivers when it comes to how packages are delivered. 

If you are concerned about your package being accurately delivered, there are a few possible options:

1. 1. You could leave a note for the carrier at the delivery location with any specific instructions that you’d like to convey. 
2. 2. UPS offers a free service called UPS myChoice, when signing up for this program you may be able to schedule a delivery windows or leave notes for your delivery driver

If there are other special instructions you'd like to convey, you can let us know and we'll do our best to help!

We use UPS to deliver your food packages, on rare occasions, there may be issues outside of our control that prevent packages from reaching you in a timely manner. We know that it is very critical that your meals arrive fresh in a timely manner, and we want to make the shipping process as easy as possible. If there is any carrier related issue that delays your meals and causes them to spoil, we will be able to resend you a complimentary order on our next shipping date.

We are only able to ship packages to customers on certain days based on the abilities of our shipping carriers we use and based on the location of our customers.  We will not be able to deliver packages to customers on Sundays or Mondays, because of shipping carriers don't actively ship any packages on Sunday.

What this means:

    - We can't deliver on Sundays 

    - We can't deliver on Mondays because your food would be sitting in a hot warehouse all day on Sunday, which of course is not optimal

    - based on your location, you may be located in an area that our shipping carriers are not able to deliver your meals to you overnight, which may further limit your delivery day options.

We do certainly try our best to offer as many delivery options as possible to our customers and are always working to deliver our food as quickly as possible! 

We use custom insulated coolers during shipment to keep your food tasty and fresh! Our custom packaging is designed to extend the shelf-life of your meals. We seal each meal with our custom modified atmospheric packaging. All meals will remain fresh for 7 days in the fridge following delivery. Meals can be frozen to maintain freshness for longer periods of time.

We package and ship all meals to withstand up to 60 hours in transit.  This allows us to ship to the entire USA! 

We have many customers in 2 day transit zones, so we do frequent and intensive testing to ensure that our packages can last the full two days in transit, plus a little extra buffer time, just in case. 

Please note, when receiving your New Vision Nutrition meals, it is common for the ice or gel packs to arrive partially melted.  You want to ensure all food is cool to the touch, which is a tell tale sign that the meals will remain fresh! 

We prep each meal in its own plastic microwaveable and oven safe container.  We seal each meal with a plastic film and kraft paper sleeve for protection. 

All meal packaging is fully recyclable, significantly reducing our carbon footprint and ensuring that it does not end up in any landfill or ocean.we use the highest quality plastics available on the market! Our plastic containers are microwave safe and do not release BPA when heated.  

Yes! All of our packaging including our boxes, coolers, trays and sleeves are recyclable, so you do not need to worry about any environmental consequences with our packaging.  

We source all organic ingredients while in season, organic is just one of the many characteristics that we use to evaluate our food and the ingredients we purchase. We support local vendors and aim to purchase the highest quality ingredients. All of our fish is wild caught and our chicken and beef is antibiotic and hormone free. We take comfort in knowing that we are serving the highest quality ingredients.

We do have some vegetarian meals on our menu - but they are fewer in quantity than other meal types. You can view our vegetarian meal options here: http://www.newvisionbody.com/collections/vegetarian

Our food philosophy focuses on providing you with high-protein, high-healthy fat, and low-carb meals. As a result, most of our meals have some type of poultry or seafood. We are actively looking to expand our vegetarian offerings.  If you have a great idea for a new menu item, please send us your thoughts to info@newvisionbody.com! 

You are able to add meals to your subscription at anytime.  You can do so by logging into your account and visiting the manage subscription page.  From this page you can view your meals and change the quantity of any meal in your subscription. 

If you are looking to add new meals to your subscription, you can do so by viewing the individual meal page on our menu and clicking the add to subscription button!  If you do not see the add to subscription button, make sure that you are logged into your account!  We highly recommend after making changes to doublecheck your meals in your subscription prior to your billing date! 

Keep in mind, that changes will take place on your next billing date.  If you have already been billed for an order and that order is in process or being prepared, the changes would not take effect until your next order.  Not to worry we will send you a reminder email the day before so you are fully prepared.

Our packaging is custom fit to hold our meals.  At this time we do not have the ability to send out less then 10 meals in an order.  Our team has put in A LOT of work to ensure our boxes are the perfect fit and can properly transport your meals while maintaining freshness.  If you do wish to try our meals with no commitment you can order any 10 meals that you would like and make sure to choose the "One Time Shipment" option during checkout.   After you get the meals and taste them for yourself, you can of course commit to a subscription afterwards. 

Also,  We do have a promotion for 3 FREE Meals on your first order if you use the promo-code FAQ at checkout! 

With our specialty entrees we do not have the capability to customize the meals.  We currently process tens of thousands of meals for happy customers each week.  You can choose between a few different portion sizes for select meals.  

For those of you who like to have full control over your meals or for those who follow an extremely strict diet, we have a "Build Your Own" option on our menu.  With this option you can choose a protein and your two favorite side options as well! You can find that menu here These meals will come unseasoned so if necessary, you can add your own spices and flavors to make sure they are a perfect fit for your taste! 

Many of our meals have two portion size options.  We like to offer these different sizes because everyone does not require the same amount of food to reach their goals.   In most cases the half portion size will be exactly half the size of the full portion meals.  Once you pick your meal and portion size from the menu our team of chefs will weigh out each ingredient and portion them to help you achieve your goals! Each meal is designed to be one serving for an individual.

Full size portions will come with 6-8 oz of protein and 1.5 -2.5 cups of sides depending on the meal choice.  Half portion meals will include exactly half of the full size portions.  We also provide detailed nutrition information on each individual meal page if you are interested in a specific meal. 

If you are ordering a subscription from us, during the checkout process you will be able to enter a promotion code. Toward the bottom right of the page ( just above the subtotal ) you will see the area to apply your discount code.

We do occasionally send special offers to our customers.  We highly recommend checking out of social media profiles.  We are always trying to make it as easy and affordable as possible for you to try our meals! 

If you have a discount code we would be happy to apply it for you! 

We accept the following forms of payment :

    - Master Card

    - Visa

    - Discover Card

    - American Express

We are currently working on the best way to accept PayPal for our subscription service.  We do accept PayPal on our one time orders.

As you can imagine, shipping costs represent a large portion of our expenses, since we're shipping 10-15-pound boxes very long distances. We have worked with our shipping carriers to get the most cost effective shipping prices in the industry.  Many companies charge you a premium for their meals and may offer a free shipping discount to get you in the door.  We do opt to pass through the shipping charge to you in an effort to be as transparent as possible. 

Please note if you order over 28 meals, the shipping price may increase as we will need to send multiple boxes to fulfill your order. 

We are actively working to develop a west coast facility in order to lower the shipping rates to the entire country. 

All pricing depends on which meals you order. Generally meals will be priced in the $7-$12 range.

If anything goes wrong during your order processing,  we will send you an email to let you know there was an issue with payment.  Our system will automatically try to bill you 24 hours later.  It is important that you update the information within 24 hours so that the next time we try to bill you, your charge will go through. 

Please note if your order was scheduled for a Thursday or Sunday ( our cutoff dates for shipping ) and you do not want to experience a delay with your shipment.  You may need to cancel you subscription and place a new order so that it is processed the same day.  If you need any assistance with this, just let us know! 

Yes you do! We offer FREE Shipping every week when signing up for the weekly shipment option!

Our meals are meant to be refrigerated upon delivery, however we understand that things happen and you can not always consume your meals right away. If you need to freeze your meals, you can certainly do so. Keep in mind that some dishes may not freeze as well as others. Egg dishes and fish dishes may not reheat as well as others.

Our meals are made to be heated in the microwave.  All meals arrive fully prepped and cooked, all you will need to do is heat and eat! You will see heating instructions on each individual meal container.  You will want to peel pack a corner or two of the film in order to release steam during the heating process and microwave on high for about 2 minutes.  

Keep in mind that some microwaves may vary in strength so you may need to heat for an extra minute or two until your meal is the perfect temperature! 

If your meal is frozen prior to heating, we highly recommend defrosting overnight first and following the heating instructions above once the meals is fully defrosted.

Our meals are intended to be cooked in the microwave, since they do already arrive fully cooked. If you do not have a microwave or do prefer to use an oven, you can certainly do so! Our trays can be oven safe up to 275 degrees. Please note that you may need to keep a close watch on the meal during heating to ensure that you remove the meal once it is warmed up to your desired temperature!

Meals will remain fresh in the refrigerator for 7 days following delivery.  Because we don't use artificial/chemical preservatives, the meals have a shorter refrigerated shelf life than other commercial frozen dinners (very similar to storing home cooked leftovers in the fridge).

If you do want to save the meals to eat at a later date, you can freeze the meals to maintain freshness for up to 40 days following delivery.

We want you to enjoy our meals every time. If there is any issue, please contact us within 5 days of receiving your meals and we will do our very best to help. Give us a call at (888) 610 - 6285 or email us at info@newvisionbody.com

If you are looking for healthy snacks to eat in-between our meals, we do offer the following healthy snack options:

    - Triple Chocolate Protein Brownies

    - Protein muffins ( three different kinds! )

    - Our world renowned eNVy bites ( also, three yummy flavors! ) 

If you do want to add any snack options on your own we highly recommend snacks that are high in protein and low in carbs, such as hard-boiled eggs, avocados, nuts or protein shakes! 

Damaged Meals

If your meals are damaged, please take a photo of the meals in question and email them to info@newvisionbody.com.  We will be happy to replace those meals on your next order free of charge, or we can provide you with a coupon for the monetary value of the meals to be used towards a future order.  If a meal arrives with a small incision/break in the plastic seal this is not considered damaged.  Damaged meals are specifically meals that are entirely open with the contents of the meal displaced from its tray. 

Spoiled Meals

Although this is very rare, in regard to spoiled packages; typically a package spoils if it is in transit for 3+ days.  Email us at info@newvisionbody.com if this was the case.  If your package was in transit for more than 2 days we will resend the package to you free of charge, or issue a coupon equal to the full transaction price for you to use on a future order.  If our package was delayed due to our shipping partner, we ask that you always accept the package, and store the meals in the fridge immediately.  If the package is refused we have no record of it ever being delivered late; which won’t enable us to resend another package.

We do not accept return shipments and we do not grant full refunds.

Canceling Orders

Once your order has been billed and is in processing we begin the process to source all of the fresh ingredients for your meals. For this reason we ask that you cancel or skip your order prior to your billing date. We do also send a reminder email the day before billing just to double check and confirm you would like the upcoming shipment. With the weekly subscription program we do have a two week minimum. We offer a one time order option at checkout if you would not like to commit to two weeks.

 

Protecting your private information is our priority.  This Statement of Privacy applies to the www.newvisionbody.com and New Vision Nutrition, LLC.  and governs data collection and usage.   For the purposes of the Privacy Policy, unless otherwise noted, all references to New Vision Nutrition, LLC. include www.newvisionbody.com, New Vision Nutrition, www.newvisionnutrition.com, and Newvisionbody.com.  The New Vision Nutrition website is an ecommerce site.  By using the New Vision Nutrition website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

New Vision Nutrition may collect personally identifiable information, such as your name.  If you purchase New Vision Nutrition’s products and services, we collect billing and credit card information.  This information is used to complete the purchase transaction.  New Vision Nutrition may also collect anonymous demographic information, which is not unique to you, such as your age and gender.  We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by New Vision Nutrition.  This information can include: you IP address, browser type, domain names, access times and referring website addresses.  This information is used for the operation of the service, to maintain quality of the service and to provide general statistics regarding use of the New Vision Nutrition website.

New Vision Nutrition encourages you to review the privacy statements of websites you choose to link to from New Vision Nutrition so that you can understand how those websites collect, use and share your information.  New Vision Nutrition is not responsible for the privacy statements or other content on websites outside of the New Vision Nutrition website.

 

Use of your Personal Information

New Vision Nutrition collects and uses your personal information to operate its website(s) and deliver the services you have requested. 

New Vision Nutrition may also use your personally identifiable information to inform you of other products or services available for New Vision Nutrition and its affiliates.  New Vision Nutrition may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

New Vision Nutrition may sell, rent, or lease customer information to third parties for the following reasons: Third-Party Service Providers: We utilize and employ other companies and individuals to perform functions on our behalf. Some examples include sending postal mail and e-mail, delivering our packages, fulfilling orders, processing credit card payments, providing customer service, and assisting in marketing capacities.  In order to remove repetitive information, these providers have access to information needed to perform their functions.  Affiliated Businesses: We operate closely with some affiliated businesses. We may offer joint offerings, co-branded with these businesses, and we share customer information related to those transactions with the third party.  Promotional Offers: We sometimes send promotional offers on behalf of us or other businesses.

New Vision Nutrition may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. New Vision Nutrition may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to New Vision Nutrition, and they are required to maintain the confidentiality of your information. 

New Vision Nutrition may keep track of the websites and pages our users visit within New Vision Nutrition, in order to determine what New Vision Nutrition services are the most popular. This data is used to deliver customized content and advertising within New Vision Nutrition to customers whose behavior indicates that they are interested in a particular subject area. 

New Vision Nutrition will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on New Vision Nutrition or the site; (b) protect and defend the rights or property of New Vision Nutrition; and, (c) act under exigent circumstances to protect the personal safety of users of New Vision Nutrition, or the public. 

 

Use of Cookies

The New Vision Nutrition website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize New Vision Nutrition pages, or register with New Vision Nutrition site or services, a cookie helps New Vision Nutrition to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same New Vision Nutrition website, the information you previously provided can be retrieved, so you can easily use the New Vision Nutrition features that you customized. 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the New Vision Nutrition services or websites you visit. 

 

Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, New Vision Nutrition uses the following:  
The Payment Card Industry Data Security Standard (PCI DSS) 
Shopify 
SSL Certificate 
SiteLock 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

 

Children Under Thirteen

New Vision Nutrition does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

Opt-Out & Unsubscribe 

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from New Vision Nutrition by clicking the unsubscribe button on the bottom of any promotional email.

 

Changes to this Statement

New Vision Nutrition will occasionally update this Statement of Privacy to reflect company and customer feedback. New Vision Nutrition encourages you to periodically review this Statement to be informed of how New Vision Nutrition is protecting your information. Contact Information New Vision Nutrition welcomes your questions or comments regarding this Statement of Privacy. If you believe that New Vision Nutrition has not adhered to this Statement, please contact New Vision Nutrition at: 

 

New Vision Nutrition, LLC. 
214 State Street, Suite 201
Hackensack, New Jersey 07601